Worry-free protection plans.

Protection for your order

Ask us about the protection options for your pieces when you request a quote, or write to us at any time. We’ll explain what’s available for your piece and where it’s going.

Looking after your piece

• Dust gently with a soft, dry cloth. Avoid harsh cleaners and abrasive pads.
• Use coasters and mats under glasses, hot dishes and vases, especially on stone and timber.
• Keep out of harsh sun and heat where you can: direct sunlight, heaters and air-conditioning vents can fade or dry finishes.
• Lift, don’t drag. Felt pads under the feet protect both the piece and your floors.
• Wipe spills promptly, blotting rather than rubbing.

Some materials need particular care. Ask us for guidance on your piece at any time.