Your information
Privacy notice.
What this website collects, why, and what you can do about it.
Last updated 1 November 2026
Who we are
The Linear Luxury offers products from our collections for homes, retailers and design studios. Our contact details are published on our contact page. In this notice, “we” and “us” mean The Linear Luxury.
This notice explains what personal information this website collects, how we use and protect it, and how you can contact us about it.
What we collect
When you send us a request (an enquiry, a trade quote or a cart enquiry): your name and email address, your phone number (optional for quotes, needed for cart enquiries), your business name and type if you’re buying for a business, your city or town and state, the pieces and quantities you ask about, and anything you write in your message.
When you sign in with Google: your name, email address, profile picture and Google account ID. We never see your Google password and we never post anything.
When you use the site’s features: the pieces you save to your wishlist (sign-in needed) and the picks you make in This or That and your votes for the homepage’s piece of the day (no sign-in needed), with the date.
As you browse: the pages you visit, how long you stay and how far you scroll, the links and buttons you use, what you search for, the site that sent you here and any campaign tags in the link; your type of device, browser and operating system; and your approximate location (country, region and city), which our host works out from your connection. We don’t store your IP address.
How we use it
- To reply to you, prepare quotes and arrange delivery.
- To keep your wishlist, and to show your earlier quote requests when you’re signed in.
- To count votes for the Top 10 and show how much interest each piece has.
- To understand which pieces, pages and places interest people, so we can improve the site and our range.
- If you’ve signed in, to let you know about pieces you’ve saved. Ask us to stop at any time.
- To keep the site working and secure.
When you send a request or sign in, we link it to the earlier browsing from the same browser, so we can see which pieces you were looking at. We don’t sell or rent personal information, and we don’t use it for advertising.
Analytics and your choice
We use website analytics to understand how the site is used. You can decline optional analytics in the notice shown on your first visit, or here:
Turning analytics off stops our optional page analytics in this browser. The tll_vid cookie stays, because votes, wishlists and quote requests need it; when you use them, we still record that action with your device type and approximate location.
Optional analytics do not use advertising storage or ad personalisation, and we do not send names or email addresses to analytics services. Separate cookie-free measurements report aggregate website traffic and page performance.
Signing in with Google
Signing in is optional; you only need it for a wishlist and to see your earlier quote requests. Google may offer a sign-in prompt when you visit. If you sign in, Google shares the details listed above with us, and Google’s privacy policy covers its part. Signing out ends the session in this browser; your wishlist stays with your account.
Storage outside Australia
Personal information is stored and processed outside Australia. We use encrypted connections and restrict access to help keep it secure.
How long we keep it, and keeping it safe
We keep requests, account details, votes and analytics for as long as we need them to respond to you and for our business records. When you remove a piece from your wishlist it leaves your list; our records keep a note that it was saved, as part of our interest figures.
Information travels over encrypted connections, and only our team can see our records, behind a sign-in.
Seeing, correcting or deleting your information
You can ask to see the personal information we hold about you, to correct it, or to delete it (including your account, wishlist and votes). Send your request to hello@thelinearluxury.com or through our contact page and we’ll aim to respond within 30 days. We may need to confirm it’s you, and we may keep what the law requires us to keep.
Questions and complaints
If you have a question or a complaint about how we’ve handled your information, tell us at hello@thelinearluxury.com or through our contact page and we’ll aim to respond within 30 days.
Changes to this notice
When the site changes what it collects or how it’s used, we’ll update this page and the date at the top.